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Application for Employment

Job Description

Arizona Zoological Society
The Phoenix Zoo
Volunteer Position

Job Title: Trail Experiences Volunteer
Department: Experiences
Supervisor: Trail Experiences Coordinator
Supervises: none
Shift: One four hour shift per week for one year; 9am-1pm or 1pm-5pm

General Statement: Trail Experiences Volunteers provide an important role at The Phoenix Zoo. The Trail Experiences Department is responsible for maximizing our guests' satisfaction and enjoyment of their Zoo experience. We are looking for energetic and personable individuals with strong communications skills that are eager to share their knowledge and passion of the natural world. We have three volunteer positions: Trail Hosts, Exhibit Volunteers, and Trail Station Volunteers:
* Trail Hosts are volunteers that are assigned to a particular area of the Zoo. They interact with visitors, aiding them in locating hard to find animals and answering questions.
* Exhibit Volunteers are stationed in the Monkey Village and Wallaby Walk-About exhibits.  Volunteers interact with visitors by answering questions, helping visitors find the animals and maintaining a safe exhibit for both the animals and the visitors.
* Trail Station Volunteers use interactive artifacts at cart stations, sometimes including a live animal, to educate visitors about our animals and conservation issues.
Essential Duties:

1. Interact with visitors using age-appropriate conversation.
2. Enhance visitors' experience through educational interpretation.
3. Communicate the Zoo's messaging to visitors
4. Attend training(s).
5. Assist with crowd control and flow through exhibits.
6. Monitor the public's interaction with exhibit animals to help maintain the safety of both visitors and animals.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position.  The Zoo reserves the right to revise the position as the Zoo's requirements change.

Qualifications: 1. Ability to provide excellent customer service.
2. Ability to communicate with all age levels
3. Ability to commit to one 4 hour shift per week for one year.
4. Ability to stand for 4 hours in extreme temperatures.
5. Ability to work independently and follow instructions.
6. Ability to attend training classes.
7. Must be at least 18 years of age.
8. Exhibit a willingness to learn and share information about science, nature, animals and conservation issues. 
9. Monkey Village and Wallaby Walk-About Volunteers must test negative (-) on an annual skin tuberculosis test.
10.  Must attend a Volunteer Orientation at earliest opportunity.

Volunteer Application

Volunteer Application
An Equal Opportunity At Will Employer 		Arizona Zoological Society
455 N. Galvin Parkway
Phoenix, AZ 85008-3431
602.273.1341
Required fields are marked with *

PERSONAL INFORMATION

First Name: *
Last Name: *
Middle Initial:
Street Address: *
Apartment Number:
City: *
State: *
Zip: *
Phone: *
Email: *
Does this phone have an answering machine:
  YES      NO
 

VOLUNTEER POSITION DESIRED

Position applying for:
Number of Hours Desired:
Date You Can Start:
When can you work? *

(Many of our jobs require working weekends and holidays)
M     T     W     T     F     S     S  

evenings     holidays  
Please choose AT LEAST ONE day of availability.


Are you at least 18 years of age?
  YES     NO
 
Have you ever worked for this company before?
  YES     NO
 
If so, when?
Have you been convicted of a felony?
  YES     NO
 
Who referred you?
Please provide the names of any relatives (including spouse or significant other) currently working at the Zoo.


GENERAL

Areas of Interest:
Special Training/Skills: *
What would make you a strong candidate for this position?
Languages:

"I certify that the facts contained in this application and/or resume (or any other application materials submitted) are true and complete to the best of my knowledge and I understand that, if employed, falsified statements on this application shall be grounds for dismissal. I authorize the Arizona Zoological Society ("Zoo") to obtain information from my school(s), employer(s), named in this application or accompanying application materials to you give any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise and release all parties from all liability for any damage that result from furnishing same to you."

  I AGREE.  By checking this box I understand that this action constitutes my digital signature which states that I fully understand and I am in agreement with the statements included above. *


Today's Date:

* The age discrimination, in Employment Act of 1967, prohibits discrimination on the basis of age
with respect to individuals who are at least 40 years of age.