MEDIA PROTOCOL

PHOENIX ZOO NON-COMMERCIAL PHOTOGRAPHY/VIDEO POLICIES:

The Phoenix Zoo encourages guests to take personal video or still photographs while enjoying their Phoenix Zoo visit. All photographs should be taken from designated guest viewing areas, or within the boundaries as it relates to special programs, engagements, etc. Extension poles and “selfie sticks” are not allowed on Zoo grounds. All images and videos taken by guests and patrons are allowed free of charge so long as the images are used for a personal, noncommercial purpose. The Phoenix Zoo has the right to withhold or withdraw consent to photograph and video or to reproduce photographs or video of Phoenix Zoo and related property, which includes zoo exhibits, animals and buildings or otherwise defined.

By entering the Phoenix Zoo, all guests, patrons, employees and volunteers agree that photographs and videos of animals and other property at the Phoenix Zoo may not be used for commercial profit, for publicity, or for any other purpose that commercially or publicly exploits the photos and videos, including posting the images on the Internet.

Also, by entering the Phoenix Zoo, you may be filmed, videotaped or photographed by the Phoenix Zoo. Your admission to the Zoo serves as permission for use of your image for promotional purposes by the Phoenix Zoo, the Arizona Center for Nature Conservation, and its constituents. Each guest individually and on behalf of his/her minor children further waives any right to pre-approval, royalties or other compensation arising from or related to the use of imagery.

All trademarks, service marks, logos, images, and facilities of the Phoenix Zoo are the sole property of the Phoenix Zoo and may not be used, reproduced, displayed or distributed without written consent of the Phoenix Zoo.

  • Employees and volunteers: See the Phoenix Zoo’s Release of Information Policy as well as the Confidentiality agreement before sharing photos/videos etc. to the public (i.e. visitors, friends, relatives, other organizations, etc.)

COMMERCIAL PHOTOGRAPHY:

Photos/video/likenesses (content) taken at the Phoenix Zoo to be sold for commercial use are to be approved by the Phoenix Zoo before the contract is signed. As a non-profit organization, the Phoenix Zoo asks that 30% of the proceeds of the content sold come back to the Phoenix Zoo. The content cannot be sold or used in publications, internet sites, or companies that do not support the Phoenix Zoo’s mission, “To provide experiences that inspire people and motivate them to care for the natural world” or depict organizations (but not limited to)  such as circuses that use exotic animals, hunters, or fur manufacturers, etc. If a caption is to be used with the photo, the caption must be faxed or emailed to the public relations department for approval and proper photo credit should be applied.

Photos must be clearly marked with the owner’s name. Sales of photographs or merchandise/promotions in conjunction with photographs cannot use the Zoo’s brand or name as a promotional selling device.

USE OF EXISTING PHOTOS FOR COMMERCIAL PURPOSES:

Please contact the Phoenix Zoo’s Public Relation’s Department for assistance at 602.914.4363 or lhardwick@phoenixzoo.org.

CONTACT:

If you would like to take photos/film at the Phoenix Zoo for a commercial purpose, you may submit a request in writing to the Phoenix Zoo at least three weeks prior to the date of the intended shoot. Please contact the Phoenix Zoo’s public relations department at 602.914.4363 for more information.

Media Contact Form

Name(Required)
Address(Required)
Equipment, use of a particular scene or animals or keepers, etc.

The Phoenix Zoo reserves the right to deny any request or cancel any shoot at any time if it is not in the best interest of the Zoo’s animals or visitors contrary to the Zoo’s mission. The Phoenix Zoo requests script approval where applicable before a shoot can begin.