SUPPORT MEMBERS
Care That Happens Every Day, All Year Long.
Every day, Phoenix Zoo animals receive expert care, nutritious diets, enriching habitats and dedicated attention from our animal care teams. As a Support Member, your generosity helps make that work possible.
Support Membership recognizes donors who make annual gifts at the Friend ($1,000) and Partner ($1,500) levels, providing meaningful benefits while helping advance the Zoo’s mission of inspiring people to care for the natural world.
BECOME PART OF SOMETHING MORE
When you join as a Support Member, your connection to the Zoo becomes something more than a visit.
Your gift helps provide outstanding animal care, support conservation efforts, create engaging educational opportunities, and ensure the Zoo remains a place where people and wildlife can connect for generations to come.
Support Membership is available to donors contributing at the Friend and Partner levels and offers exclusive benefits designed to bring you closer to the Zoo you help sustain.
YOUR EVERYDAY CONNECTION
However often you visit, your impact reaches far beyond the gates.
As a Support Member, you’ll enjoy special access, valuable benefits and the satisfaction of knowing your support helps care for more than 3,000 animals while advancing the Zoo’s conservation and education programs.
YOUR ACCESS TO THE ZOO
Complimentary Daytime Admission
Enjoy free daytime admission throughout the year for all named individuals and guests included with your membership.
Early Entry Access
Get a head start on your Zoo day with exclusive early access before general admission hours.
ZooLights Benefits
Receive access to special ZooLights preview opportunities and early purchasing windows for one of Phoenix’s favorite holiday traditions.
Reciprocal Zoo Admission
Explore other participating AZA-accredited zoos and aquariums throughout North America through reciprocal admission benefits.
Facility Rental Discounts
Host your next celebration or gathering at the Zoo and enjoy discounts on select facility rentals.
Guest Admission Savings
Share the Zoo experience with friends and family through discounted same-day general admission tickets.
SUPPORT MEMBERSHIP LEVELS:
- Support Member recognition
- Complimentary daytime admission
- Early entry access
- Reciprocal admission benefits
- ZooLights benefits
- Rental discounts
- Guest admission savings
FRIEND
$1,000
Perfect for donors looking to deepen their connection to the Zoo while helping support daily animal care and conservation efforts.
- All Friend-level benefits PLUS:
- Increased philanthropic impact
-
Recognition as a leadership-level
Support Member -
Additional engagement opportunities
as available throughout the year
Partner
$1,500
Provides additional support for the Zoo’s mission while offering enhanced opportunities to stay connected with the impact of your philanthropy.
Your Support Makes a Difference
Every visit, every experience, and every moment of animal care is made possible by people who believe in the Zoo’s mission.
As a Support Member, you’re helping provide exceptional care for animals, inspire future conservationists, and protect wildlife both locally and around the world.
FAQS (WILL UPDATE WHEN AVAILABLE)
When can I start using my membership?
Your adventure starts as soon as your purchase is completed. Please read the following for processing and activation times. If you purchased your membership:
- On Zoo grounds: Your membership is active right away! You can add your digital membership card to your phone by following the steps on this page.
- On the phone or online: Your membership is active right away! You can add your digital membership card to your phone by following the steps on this page.
- Through the mail: Your membership will be active within seven business days. You will receive an email with a digital PDF of your card as soon as your request and payment are received. You can add your digital membership card to your phone by following the steps on this page.
Note: If you renew early and adjust your membership level, your benefits will update to the new level at the time of purchase, regardless of your prior membership’s expiration date.
What if I don’t want to add the membership app to my phone?
If you purchased your membership:
- Online, through the mail or over the phone: You will be emailed a PDF that includes a digital version of your membership card. You can screen shot this PDF, print it or keep the email and we can scan the membership from this copy.
- In person: You will be given a paper pass that can be used as your membership card.
If you forget your membership card, you can also request a paper pass at Guest Services or the membership booth at the Zoo.
Physical cards can be requested for a $10 fee. To order this, stop by Guest Services or the membership booth, or contact our team at 602.286.3800.
Do you offer memberships for children?
To be the primary on a membership, the individual must be 18 years of age or older. Children can be named as the secondary individuals or as named children on the membership. If a child will be entering the Zoo without one of the named adults on the membership, the child must have both their name and photo on the membership account.
If you are interested in applying ESA funds towards a Phoenix Zoo visit, we advise using such funds for a child’s general admission ticket to the Phoenix Zoo. A portion of your admission tickets can be used towards a membership.
Children 2 and under are free.
Do I get a discount on additional general admission tickets?
Members receive 50% off general admission tickets to the Zoo. Tickets must be purchased in-person with proof of membership and are only good for the date the ticket is purchased.
Why do I need to show a photo ID with my membership card? Can I add a photo to my membership profile instead?
All named adults must show a photo ID or have a photo on their membership profile when entering the Zoo. This helps prevent misuse of memberships, protects the value of your membership and provides added security if your membership card is ever lost or stolen.
For added convenience, any named member can visit the Guest Services Lobby to have a photo added to their membership profile. Once your photo is on file, you can simply show your membership card at the turnstiles without needing to present a photo ID.
Adding a photo is completely optional, but it can help make entry to the Zoo quicker and more convenient. Photos are stored securely in our internal system and are used only for membership verification.
Stop by the Guest Services Lobby during your next visit if you’d like to add your photo.
Can I visit the Zoo without my card?
Sure! Stop by Guest Services and request a paper pass. Photo ID will be required for all named individuals present when the day pass is issued. If you would like a copy of your digital membership card, you can contact our team at 602.286.3800.
Do you offer discounts for seniors, students, military, first responders or educators?
Yes, the Phoenix Zoo offers a 20% discount off the base price of our Individual, Individual Plus, Family and Family Plus memberships. You must purchase the membership in person with a valid ID to receive the discount. Discounts cannot be combined with any other offers or promotions.
Discounts must be applied at the time of purchase. Discounts will not be retroactively applied to a purchase. However, you can utilize discounts for a renewal if you wish to add another discounted year to your current membership term.
Can I pause, extend, transfer or receive a refund for my membership?
Phoenix Zoo memberships are non-refundable and non-transferable and cannot be paused, frozen or extended for periods when they are not used. Your membership remains active through its original expiration date, regardless of how often you visit.
As a nonprofit organization, membership revenue directly supports the Zoo’s daily operations, animal care and conservation work.
If you are moving, we encourage you to check with zoos and aquariums in your new area to see if reciprocal admission benefits are available through your Phoenix Zoo membership for the remainder of your membership term.
How do I update my membership?
Please send an email to membership@phoenixzoo.org with your full name, membership ID number and information to update, or call 602.286.3800.
Plan your visit today!
The Phoenix Zoo is one of the largest non-profit zoos in the U.S., caring for over 3,000 animals, with nearly 400 species represented, including many threatened/endangered species.
Plan your visit today!
The Phoenix Zoo is one of the largest non-profit zoos in the U.S., caring for over 3,000 animals, with nearly 400 species represented, including many threatened/endangered species.
