Your basic birthday party package includes admission for 12 adults and 10 children. The birthday child and guardians should be included in this head count. All children participating in the party (doing crafts, receiving a party favor, etc.) must be counted as part of child head count even if they are two years of age or under.

Electronic tickets for all your guests will be sent to you in your final confirmation email. You will need to distribute these to you party guests in advance of their arrival at Phoenix Zoo.

Each party guest (Adult and Child) will be required to show a ticket at turnstiles for entry.

Guests that do not have tickets on them will be required to purchase party admission on site before they are allowed entry to the Zoo. No guests will be allowed entry without a ticket.

Once your guests have these tickets, they can gain access to the park during general operating hours and will be able to stay in the park until closing. We encourage party guests to come and enjoy the full Zoo before and after party bookings if time allows.

Final number of attendees is due 1 week prior to your party. The total number of guests allowed will be limited by size of the party location. All guests will need a ticket for entry into the Zoo.

Adults – Extra adults may be an additional charge.

• If the extra adults are members, they will be asked to show their membership card at turnstiles for entry.
• If the extra adults are not members, they will need to be added to your ticket count 1 week prior to party date when final details and payment are due.
• Additional Adults for Non-Member parties are $39.95.
• Additional Adults for Member parties are $34.95.
• Charges will be added to your final WILD Birthday Invoice and be paid in advance when final payment is made for your party.
• Adults that show up on party day without an admission ticket will need to purchase one on their own to gain entry.

Children – Extra Children will be an additional charge.

• As a birthday party is a special event, fees for party admission are a bit higher than normal admission rates.
• All Additional children should be added to your head count 1 week prior to party date when final details and payment are due.
• Additional Children for Non-member parties are $42.50
• Additional Children for Member parties are $37.50
• Charges will be added to your final WILD Birthday invoice and be paid in advance when final payment is made for your party.
• Children that show up on party day without an admission ticket will need to have a Birthday Party ticket purchased for them on site (at cost to guardian with them) to gain entry.

*A large increase in size of party can be accommodated by booking a double party.

Double party bookings will receive 20 children party admissions, 24 adult admissions & 2 cakes.

A basic party is 1.5 hours in duration. As our parties are booked back-to-back, we ask that you do not arrive at your party Ramada more than 15 minutes before the start of your party. Your host will still be preparing for the start of your celebration.

Yes! Your hosted party includes all day admission for you and all of your guests. We ask that you do not come to your party Ramada more than 15 minutes before the start of your party. We have parties booked before and after yours and need to allow the hostesses time to clean up.

If you are bringing additional items into the Zoo, it is recommended that a stroller or wagon is brought to assist with the transportation.

We do not have the capacity to store/refrigerate items before or after the party.

Party venue directions are included in your need-to-know email. You can share this information in advance when you distribute admission tickets to your guest.

There is a QR code sign just inside turnstiles that you can use to download a map to party locations once you enter the Zoo. Please ask a Guest Service Ambassador to point it out if you can’t find it.

We do not have the ability or the staff to offer a cart ride to and from your party location. If you are bringing additional items into the Zoo, it is recommended that a stroller or wagon is brought to assist with the transportation.

We do not have the capacity to store/refrigerate items before or after the party.

Guests that do not have tickets on them will be required to purchase party admission on site before they are allowed entry to the Zoo. No guests will be allowed entry without a ticket.

Electronic tickets for all your guests are included with your email. You will need to distribute these to your party guests in advance of arrival at Phoenix Zoo. Once your guests have tickets, they can gain access to the park during general operating hours and will be able to stay in the park until closing. We encourage party guests to come and enjoy the full Zoo before and after party bookings if time allows.

Guest Arrival

Food/Pizza if you have ordered or brought this with you

Craft activity with the children

Cake/Ice Cream/Water

Presents

Party Game (If time allows)

Passing out of goodie cups

End of Party

Yes! Your party comes with a beautifully decorated Zoo-themed cake. We also provide vanilla ice cream cups, water, cups, plates, napkins, and utensils for cake service.

You have a choice of White cake with Vanilla Buttercream Frosting or Chocolate Cake with Chocolate buttercream frosting. Unfortunately, special orders cannot be accommodated. Additional cake can be purchased for $35.00.

You can bring your own food if it is commercially prepared. You are welcome to bring a cooler with soda, water, etc. (No alcoholic beverages or glass bottles allowed). Phoenix Zoo does not have ice for sale. The Zoo does not have storage areas for coolers or other items before or after your party. With your ticket and a hand stamp you can leave the park to place items in your car and gain reentry to go walk around and enjoy the Zoo.

Each pizza has eight slices. Four to six pizzas for a basic party should be plenty. We are NOT able to provide pizza for the parties starting at 10 a.m. or earlier. When you order pizza through the Zoo in advance, it is delivered to your party location with plates and napkins for pizza service. If you decide to bring in your own pizza or outside food, you are responsible for getting it to and from your party site and providing plates for your guests. Day-of orders cannot be accommodated.

Your party includes a party favor cup filled with goodies for each child. Also, the birthday child receives a special birthday T-shirt from the Zoo!

You can bring in some limited decorations for the Party. No balloons, noise makers, alcohol, piñatas , streamers, or glassware, etc. It is best to focus on tabletop decorations. Anything you bring in for decoration, you will need to take back out with you. You will not be allowed to tack, nail or tape anything to Zoo structures, walls, or trees.

Yes, you can! See our ‘Package Add-Ons’ section on the zoo website or your confirmation packet for more info.

You may book a face painter or caricature artist for your party on your own. You will not be allotted any more time for this activity. It must take place during the scheduled 1.5 hours. Zoo will not be able to make any special accommodations for these contracted artists – no transport, tables, chairs, tents, lighting etc.

Artists will be required to walk themselves and all of their equipment in and out of the party location. Artists will not be given extra set up or clean-up time. CLOWNS, BALLOON ARTISTS or COSTUMES are not allowed.

Our birthdays are recommended for children ages 3 – 12.

Parties occur rain or shine. The Zoo will try and do our best to relocate the party to a dryer location if possible. If no covered locations are open to relocate parties, they will be held at the original booked location. Please come prepared with rain jackets and umbrellas. Pop up tents are not allowed.