We do not have the ability or the staff to offer a cart ride to and from your party location. If you are bringing additional items into the Zoo, it is recommended that a stroller or wagon is brought to assist with the transportation. We do not have the capacity to store/refrigerate items before or after the party. Many of our venues are outside and parties book back to back.

A basic party is 1.5 hours in duration. As our parties are booked back to back, we ask that you do not arrive at your party Ramada more than 15 minutes before the start of your party. Your hostess will still be preparing for the start of your celebration.

Your basic birthday party includes admission for 12 adults and 10 kids, including the birthday child.

• Guest arrival
• Food/pizza
• Craft activity with the children
• Cake/ice cream
• Presents
• Party game (If time allows)
• Passing out of goodie bags/Endangered Species Carousel passes
• End of party

Adults – Extra adults will be an additional charge. If the adults are members, they will be asked to show their membership card and will not be included in the count. If you do have to pay for extra adults – you are paying for their admission into the zoo.  Additional Adults for Non-Member parties are $39.95. Additional Adults for Member parties are $34.95. Charges will be added to your final WILD Birthday Invoice. 

Children – As a birthday party is a separate event, additional party children do not get in under a membership and will be charged an additional fee. On the day of your party, your Phoenix Zoo hostess will conduct a guest head count and advise on what additional charges will be.  All kids participating (doing craft, receiving a party favors, etc.) in the party are counted for charges even if they are two years of age or under. Additional Children for Non-Member parties are $37.50. Additional children for Member parties are $32.50. Charges will be added to your final WILD Birthday Invoice.  Event hosts cannot take final payments on the day of your event. Phoenix Zoo Call Center will contact you the following week for payment.

*A large increase in size of party can be accommodated by booking a double party if available.

Party venue directions are included in your birthday party packet email.

There is a QR code sign just inside turnstiles that you can use to download a map to party locations once you enter the Zoo. Please ask a Guest Service Ambassador to point it out if you can’t find it.

Your guests simply enter at the main turnstile and advise the Guest Services Ambassador stationed at the turnstile what party they are there for. The party will be listed under the child’s name.

We highly recommend that you include a copy of the Zoo map and directions from your birthday party packet with each invitation, or have them visit phoenixzoo.org and print a copy.

There is a QR code sign just inside turnstiles that you can use to download a map to party locations once you enter the Zoo. Please as a Guest Service Ambassador to point it out if you can’t find it.

You can bring your own food as long as it has been commercially prepared. You are also more than welcome to bring a cooler with soda, water, etc. (No alcoholic beverages or glass bottles allowed.) The Zoo does not have ice for sale; you should bring your own in. The Zoo also does not have storage areas for coolers or other items before or after your party.

Each pizza has eight slices. Four to six pizzas for a basic party should be plenty. We are NOT able to provide pizza for parties starting at 10 a.m. or earlier. When you order pizza through the Zoo, it is delivered to your party location with plates and napkins for pizza service. If you decide to bring in your own pizza or outside food, you are responsible for getting it to and from your party site and providing plates for your guests. 

Don’t forget to ask about our upgraded pizza options!

Yes! Your party comes with a beautifully decorated half-sheet cake. We also provide vanilla ice cream cups, plates, napkins and utensils for cake service. You have a choice of white cake with vanilla buttercream frosting or chocolate cake with chocolate buttercream frosting. Unfortunately, special orders cannot be accommodated.

Your party includes a party favor cup filled with goodies for each child. Also, the birthday child receives a special birthday t-shirt from the Zoo!

You can bring in limited decorations for the party. No balloons, piñatas, confetti, streamers, etc. Anything the birthday party brings in for decoration should be brought out after the party ends. Guests will not be allowed to tack, nail or tape anything to Zoo structures or walls

Yes, you can! See our ‘Package Add-Ons’ section on the Zoo website or your confirmation packet for more info.

You may book a face painter or caricature artist for your party on your own. You will not be allotted any more time for this activity. It must take place during the scheduled 1.5 hours. Zoo will not be able to make any special accommodations for these contracted artists – no transport, tables, chairs, tents, lighting etc. Artist will be required to walk themselves and all of their equipment in and out of the party location. Artist will not be given extra set up or clean up time. CLOWNS or COSTUMES not allowed. 

An Animal Discovery is a special presentation for your birthday party. A Zoo animal resources team member will show three to five animals during a 15 to 20-minute timeframe (must be in an indoor venue, reservations must be made four weeks in advance). Please note this would occur during your party time and does not add any additional time to your party.

Our birthdays are recommended for children ages 3 – 12.

Yes! Your hosted party includes all day admission for you and all of your guests. We ask that you do not come to your party Ramada more than 15 minutes before the start of your party. We have parties booked before and after yours and need to allow the hostesses time to clean up.

Parties occur rain or shine. The Zoo will try and do our best to relocate the party to a dryer location if possible. If no covered locations are open to relocate parties, they will be held at the original booked location. Please come prepared with rain jackets and umbrellas. Pop up tents are not allowed.