Q: How long does it take for the entire experience?
A: It will take approximately 90 minutes. This time could vary as you cruise through ZooLights and enjoy the sights.
Q: How many people can join me in my car?
A: Your reservation is limited to six (6) people per vehicle. Additional guests can NOT be added onto your reservation as capacity is limited.
Q: When do I arrive?
A: Please arrive at your scheduled reservation time. If you are not sure what your scheduled reservation time is, please contact Chris Gutierrez (firstname.lastname@example.org). We kindly request that you arrive no earlier than 10 minutes before your reservation time.
Q: What do I do when I arrive?
A: When you arrive at the Phoenix Zoo at your scheduled reservation time, you will check-in with one of our staff members. Our friendly Park Rangers will direct you to pull into the Check-In area. Then, you will begin your Wildlights for Wildlife adventure.
Q: What will I receive at check-in?
A: When you check-in, you will receive an iced bottle of water for each guest in your vehicle (up to six), a tray along with napkins and hand-wipes for each of your guests and a compostable trash bag to help keep your vehicle tidy.
Q: Can I walk around the Zoo?
A: No. This is a drive-thru only event. For the safety of all guests and staff, we ask that you stay in your vehicle at all times.
Q: What food will be served at Wildlights for Wildlife?
A: Sample-size portions from six food trucks will be offered to each guest as they drive up in the comfort of their own vehicle. No need to get out of your car, the food will be delivered to you.
- New Mexico slider-cheddar cheese, New Mexico Hatch green chili, green chili aioli
- Falafel Slider-Homemade falafel, pickled red onion, cucumber, mango sauce (Amba), black pepper aioli
- Chicken Taco with pico de gallo or salsa
- Cheese Quesadilla
It’s Seoul Good
- Pork Yaki-Mandu: Three (3) deep fried Korean dumplings filled with ground pork and vegetables.
- Vegetable Yaki-Mandu: Three (3) deep fried Korean dumplings filled with vegetables and tofu.
Cheese Steaks & Cheesecakes
- Half Cheese Steak: Split top bun, shaved ribeye, cheddar cheese
- Half Veggie Hoagie: Split top bun, grilled onions and bell peppers, Swiss cheese
- Gyro Cup: Pita wedge shaved chicken, cucumbers, diced tomato, red onion w/ tzatziki sauce
- Greek Salad Cup: Cucumber, tomato, red onion, feta, kalamata olives with a lemon vinaigrette.
Bites Mini Donuts
- Cinnamon Sugar Donuts and/or Powdered Donuts
Plus, Kettle Corn and Hot Cocoa!
Q: Will vegetarian options be offered?
A: Yes, each food truck will offer a vegetarian option. Please reference menu above.
Q: Can you accommodate allergies and special meal requests?
A: Due to the nature of the event we will not be able to accommodate special meal requests.
Q: Can I pull over to eat?
A: Yes, once you receive food, you may safely pull over to the side to enjoy. Please remember to look both ways as you merge back into line.
Q: What beverages will be offered?
A: Cold bottles of Dasani water, Coke, Diet Coke and Sprite will be available throughout food and beverage portion of the evening. Each guest will receive a hot cocoa once inside the Zoo to enjoy during drive thru ZooLights.
Q: Will there be alcohol served?
A: No. Due to the nature of the event, alcohol will not be available.
Q: Do I have to pay for food or beverages?
A: No. Your food and beverages are included with your reservation.
Q: Can I buy additional food or beverages?
A: No. You will receive a menu item from each food truck as part of your reservation. Beverages are complimentary and unlimited during the food and beverage portion of the night.
Q: Can I buy glow items?
A: Yes, we will have a booth set up for you to purchase fun glow items before you enter the Zoo for the event. There will be items such as a light up necklace, snowflake wand, candy cane sword and bubble wand, all ranging in price from $10 to $15 each. Both cash and credit cards will be accepted at the booth.
Q: Will there be entertainment?
A: Yes. Guests will enjoy entertainment from lollipop lyras and professional hula hoopers. DJ Mars will be performing all the magical songs of the holidays in the parking lot, but make sure to keep a look out for the Grouch! Santa and Mrs. Claus will also be on the ZooLights trail to wave hello.
Q: Will there be animals?
A: Yes. During the food and beverage portion of the event, there will be animal encounters as you drive through the parking lot.
Q: When I drive through the Zoo will I see animals?
A: No. Animals are resting comfortably in their night houses this time of the evening.
Q: Will there be restrooms?
A: Yes. There is a restroom located in the parking lot. If you need to use it, please pull safely off to the side and walk to the restroom. There will limited restrooms available once you are inside the Zoo.
Q: What is the Zoo & You 50/50 Raffle?
A: Half of the funds raised goes to the non-profit Phoenix Zoo and the other half goes to the winner, which might be you! $20 per ticket or six for $100. One winner will be selected on Monday, November 6, 2023. Raffle tickets will be sold during Wildlights for Wildlife, but raffle participants do not need to purchase tickets in-person or attend the event to win. All proceeds benefit the non-profit Phoenix Zoo. Raffle ticket purchases are not tax-deductible
Q: How will I know if I won the Zoo & You 50/50 Raffle?
A: The winner will be contacted via email and/or phone on Monday, November 6, 2023.